Official Legal Document

NEXURAH

PRIVACY POLICY

Effective: April 01, 2026

Nexurah ("we", "us", "our") is an IT services company based in India. We are committed to protecting the privacy and personal information of individuals who visit our website (nexurah.in), contact us for enquiries, or engage us as a client.

INFORMATION WE COLLECT

Information You Provide

When you fill out a contact form, send us an email, or request a quote, you provide us with your name, email address, phone number, company name, and project details. This information is used solely to respond to your enquiry and manage the business relationship.

Automatically Collected Data

When you browse our website, we may automatically collect non-personal technical information such as your IP address, browser type, device type, pages visited, and referral source. This is collected through standard web analytics (e.g., Google Analytics or Vercel Analytics) and helps us understand how visitors interact with our site.

Client Project Data

As part of project delivery, you may share access credentials, business data, API keys, or content with our team. This is handled on a strict need-to-know basis and never stored or accessed beyond the project scope.

HOW WE USE YOUR INFORMATION

We use the information we collect strictly for the following purposes:

To respond to your project enquiries and provide service quotations.
To manage ongoing client projects and communication.
To send project updates, invoices, and important service-related notices.
To improve our website experience based on anonymised usage patterns.
To comply with applicable legal and regulatory obligations.

We do not use your information for unsolicited marketing emails. We do not sell, rent, or trade your personal information to any third party for commercial purposes.

HOW WE SHARE YOUR INFORMATION

Nexurah does not share your personal information with third parties except in the following limited cases:

Service Providers: We use trusted cloud platforms (AWS, Google Cloud, Vercel) and communication tools (Google Workspace, Slack) to operate our business. These providers handle data under their own privacy policies and are contractually bound to protect your data.
Payment Processing: For invoicing and payment collection, we may use platforms like Razorpay or Stripe. We do not store your payment card details.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request from a court or government authority.

DATA SECURITY

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our systems use industry-standard security practices including encrypted communications (HTTPS) and access control policies.

However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

DATA RETENTION

We retain client contact information and project communications for up to 24 months after the conclusion of an engagement for accounting and legal compliance purposes. Website analytics data is retained in an anonymised form. You may request earlier deletion of your personal data by contacting us directly.

YOUR RIGHTS

You have the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your personal data, subject to legal obligations.
Withdraw consent for any communications or data processing you previously agreed to.

To exercise any of these rights, contact us at contact@nexurah.in. We will respond within 30 days.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or tools (e.g., LinkedIn, WhatsApp). We are not responsible for the privacy practices of those sites and recommend reviewing their individual privacy policies.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page will reflect the latest revision. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

contact@nexurah.in